Security Vulnerability Disclosure Policy — Alt+Shift+X
SECURITY VULNERABILITY DISCLOSURE POLICY
Alt+Shift+X Platform
Effective Date: June 14, 2026 | Version: 2.0
Operated by: Trust AR LLC, a West Virginia limited liability company, doing business as Alt+Shift+X 1405 Earl L. Core Rd., Morgantown, WV 26501, United States
SECTION 1 — OUR COMMITMENT
Trust AR LLC d/b/a Alt+Shift+X is committed to the security of our platform and the protection of our users' data. We welcome responsible disclosure of security vulnerabilities from the security research community.
SECTION 2 — REPORTING A VULNERABILITY
2.1 How to Report
Email: info@altshiftx.tech Subject: "Security Vulnerability Report — [Brief Description]" Encryption: Request our PGP public key if you wish to submit an encrypted report.
2.2 What to Include
- Type of vulnerability (e.g., XSS, SQL injection, IDOR, authentication bypass, exposed credentials)
- Affected URL, endpoint, or system component
- Steps to reproduce (clear, numbered)
- Proof-of-concept code or screenshots (if available)
- Your assessment of potential impact
- Your contact information (optional — anonymous reports accepted)
2.3 What Happens After You Report
| Milestone | Timeline | |---|---| | Acknowledgment of receipt | Within 3 business days | | Initial triage and severity assessment | Within 10 business days | | Regular progress updates | At reasonable intervals | | Resolution | As fast as possible based on severity | | Notification of resolution | When fixed (if contact info provided) |
SECTION 3 — SEVERITY CLASSIFICATION
| Severity | Description | Target Resolution | |---|---|---| | Critical | Remote code execution, authentication bypass, mass data exposure, payment system compromise | 24–72 hours | | High | Privilege escalation, significant data leakage, account takeover | 7 days | | Medium | Limited data exposure, CSRF, stored XSS, IDOR | 30 days | | Low | Information disclosure, minor misconfigurations | 90 days |
SECTION 4 — AUTHORIZED RESEARCH ACTIVITIES
The following activities are authorized under this policy:
- Testing for security vulnerabilities in the Platform's publicly accessible surfaces using your own test account
- Reporting vulnerabilities in third-party components used by the Platform that affect our users' security
- Submitting proof-of-concept exploits to demonstrate vulnerability existence — without exploiting them against real users or real data
SECTION 5 — PROHIBITED ACTIVITIES
The following activities are not authorized and may violate the Computer Fraud and Abuse Act (CFAA), the UK Computer Misuse Act, or equivalent laws:
- Accessing, modifying, deleting, or exfiltrating any user data
- Conducting denial of service (DoS or DDoS) attacks or stress tests
- Sending phishing emails or conducting social engineering attacks
- Submitting spam or automated bulk requests
- Introducing malware, backdoors, or malicious code
- Disclosing vulnerability details publicly before we have had reasonable time to resolve the issue
- Demanding payment as a condition of disclosure (extortion)
- Testing against accounts that are not your own
- Accessing production user data — all testing must use test accounts and synthetic data only
SECTION 6 — COORDINATED DISCLOSURE
- Report first — Submit before disclosing publicly or to any third party.
- Give us time — Allow 90 days from acknowledgment before public disclosure. Critical vulnerabilities prioritized and resolved faster.
- Coordinate on timing — Notify us in advance if you wish to publish research after resolution.
- Extension requests — We will request extensions with a specific reason. We will not make unreasonable requests.
We will not pursue legal action against researchers who comply with this policy and act in good faith.
SECTION 7 — SAFE HARBOR
Trust AR LLC d/b/a Alt+Shift+X will not pursue civil or criminal legal action against security researchers who:
- Discover and report vulnerabilities in good faith under this policy
- Make every reasonable effort to avoid privacy violations, data destruction, and Platform disruption
- Conduct testing only against systems they are authorized to access
- Do not exploit vulnerabilities beyond the minimum necessary to demonstrate their existence
- Do not disclose vulnerability details before we have had a reasonable opportunity to remediate
This safe harbor applies exclusively to good-faith security research under this policy.
SECTION 8 — NO BUG BOUNTY (CURRENT STATUS)
Trust AR LLC d/b/a Alt+Shift+X does not currently operate a paid bug bounty program. We may establish one in the future as the Platform grows.
SECTION 9 — SCOPE
In scope:
- The Alt+Shift+X web application and all publicly accessible endpoints
- The Alt+Shift+X API (authenticated and unauthenticated endpoints)
- Authentication, session management, and access control systems
- Marketplace, checkout, and payment flows
- Builder and Buyer account systems
Out of scope:
- Third-party services (Stripe, PayPal, Base44) — report these to the relevant third party
- Social engineering attacks against staff
- Physical security
- Denial of service testing
- Vulnerabilities in unsupported browsers or platforms
SECTION 10 — CONTACT
Trust AR LLC d/b/a Alt+Shift+X 1405 Earl L. Core Rd., Morgantown, WV 26501, United States Email: info@altshiftx.tech Subject: "Security Vulnerability Report — [Brief Description]" For critical findings: "CRITICAL SECURITY — [Brief Description]"
Governing law: State of West Virginia, United States.
© 2026 Trust AR LLC d/b/a Alt+Shift+X. All rights reserved. Security Vulnerability Disclosure Policy — Version 2.0 — Effective June 14, 2026